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Technical Support Office
We are aware of an outage affecting the Lacey office and are waiting for staff to call in to perform additional troubleshooting.
9:52 AM - Staff have reached out and are restarting equipment. We expect service to be restored within the next 5 minutes.
9:58 AM - Service restored.
Down
Monitoring systems have alerted us to a Comcast outage affecting the Lynnwood office. We are investigating.
12:19 PM - Service restored
Down
We are aware of an outage affecting the Lebanon office are are investigating.
1:45 PM - A switch has failed in Lebanon that is affecting phones at the office. A replacement switch has been shipped. We expect service to be restored by approximately 10 AM tomorrow.
9:50 AM - The replacement switch has been delivered. We are working to replaced failed equipment and expect services to be restored by 10:30 AM.
10:10 AM - Service restored
Down
Offices that received new HP copiers are reporting problems with the scan-to-email functionality. We are aware of the issue and have reached out to the vendor for a fix. At this time, we have no ETR as the vendor will “call us back soon”.
4:25 PM - Services restored
Disrupted
Eugene will be offline at 9 AM for maintenance requested by an external vendor. We expect the outage to last approximately 1 hour.
9:20 AM - Maintenance complete
Down
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