Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

Up and running

staff-wifi

Staff Wireless

Up and running

printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

Lebanon - Outage

There is an outage affecting the Lebanon office. We are investigtaing.

Update

07:05 AM - We are waiting on the arrival of staff to continue troubleshooting.

10:15 AM - A switch has failed in the Lebanon office. A technician is enroute with a replacement switch. We expect service to be restored by 1:30 PM.

2:18 PM - Service restored

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USLONID

Down

Roseburg - Software Upgrades

On Friday December 23rd we will be performing software upgrades in Roseburg. The update is expected to last approximately 90 minutes for remote users. During the update, remote access to Roseburg will be unavailable.

Update

10:30 AM - The upgrade is taking longer than expected. We are currently working with Henry Schein to troubbleshoot the failed update.

2:55 PM - Upgrades complete

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USRBGOF

Maintenance

Lynnwood - Comcast Outage

Monitoring systems have alerted us to a possible Comcast outage affecting the Lynnwood office. We are investigating.

Update

4:55 PM - Comcast reports no outages in the area and requests further troubleshooting when staff are on-site.

11:00 PM - Service restored.

1:00 AM - Comcast has gone down again. We are waiting on staff to arrive Tuesday morning to continue troubleshooting.

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USLYFSD

Down

Roseburg Power Failure

Power has failed in Roseburg. Remote access will be restored when power has been restored.

Update

11:30 AM - Power has been restored, systems are still coming back online.

11:45 AM - Services restored

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USRBGOF

Down

CTRL ALT IT Portal

We are aware of an issue affecting the CTRL ALT IT Portal. We expect to have service restored within the next 15 minutes.

Update

09:55 - Service restored

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portal

Down

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