Raving Smiles Network Status

All systems operational.

Page will refresh in seconds

Past events

January 10, 2023 at 8:00 AM America/Los_Angeles 8h 25m

Scan to Email

Offices that received new HP copiers are reporting problems with the scan-to-email functionality. We are aware of the issue and have reached out to the vendor for a fix. At this time, we have no ETR as the vendor will “call us back soon”.

Update

4:25 PM - Services restored

relay

Disrupted

January 6, 2023 at 9:00 AM America/Los_Angeles 20m

Eugene Maintenance

Eugene will be offline at 9 AM for maintenance requested by an external vendor. We expect the outage to last approximately 1 hour.

Update

9:20 AM - Maintenance complete

USEUGSD

Down

January 5, 2023 at 1:04 AM America/Los_Angeles 7h 49m

Snohomish - Power Failure

The local utility provider has multiple ongoing incidents in the Snohomish area. One or more of these incidents is affecting the Snohomish office. There is currently no ETR for restoration of power.

Update

8:00 AM - Power has been restored, but Comcast equipment in the area was damaged by falling trees. Comcast currently estimates service will be restored by 2 PM today.

8:47 AM - Services are coming back online now.

8:53 AM - Service restored.

USSNISD

Down

January 4, 2023 at 4:00 PM America/Los_Angeles 1h 19m

Kirkland Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Kirkland office. We expect to have more information shortly.

Update

4:10 PM - Comcast reports an outage in the Kirkland area. They expect to have service to be restored by 5:10 PM today.

4:33 PM - Service restored

5:08 PM - Service is down again

5:20 PM - Service restored

USXHFSD

Down

January 3, 2023 at 1:00 PM America/Los_Angeles 4h 0m

Scan to Email Outage

We are aware of an issue affecting scan-to-email. We are investigating, but have no ETR at this time.

Update

5 PM - Service Restored

relay

Down

‹ More recent 20 / 43 Older ›