Raving Smiles Network Status

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Past events

March 7, 2023 at 5:00 AM America/Los_Angeles 4h 25m

Lynnwood - Comcast Outage

Monitoring systems have alerted us to an outage affecting the Lynnwood office. We are investigating.

Update

06:30 AM - Comcast acknowledges an area-wide outage affecting the Lynnwood office, but they are unable to provide any details or an ETR.

08:00 AM - Comcast reports the outage has been resolved, but the service is still down. Comcast is dispatching a tech to investigate.

09:25 AM - Service restored

USLYFSD

Down

March 1, 2023 at 6:50 AM America/Los_Angeles 3h 15m

Roseburg Internet Outage

Monitoring systems have alerted us to an internet outage affecting the Roseburg office. We are investigating.

Update

07:08 AM - Charter reports an area-wide outage. They expect service to be restored by 9:30 AM today.

09:54 AM - Charter is now reporting they have no ETR for restoring service.

10:05 AM - Service restored

USRBGOF

Down

February 20, 2023 at 7:30 AM America/Los_Angeles 27m

Printing Outage

We are aware of an issue with the print system that is affecting multiple offices. We are investigating.

Update

07:48 AM - We have identified the issue and are preparing to roll out a fix to all offices. We expect service to be restored everywhere by approximately 8:10 AM.

07:57 AM - Fix tested and deployed. If you are still having issues printing, please reach out to IT.

printing

Down

February 17, 2023 at 11:20 AM America/Los_Angeles 2h 40m

Ridgefield Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Ridgefield office. We are investigating.

Update

11:45 AM - Comcast acknowledges an outage in the area and they expect service to be restored by approximately 12:30 PM today.

2:00 PM - Service restored.

USRLFSD

Down

February 14, 2023 at 9:12 AM America/Los_Angeles 18h 4m

Lebanon Outage

Monitoring systems have alerted us to a Comcast outage affecting the Lebanon office. We are investigating.

Update

09:30 AM - Comcast expects service to be restored before 10:30 AM

10:45 AM - Comcast now reports the outage has no ETA.

12:55 PM - Comcast is reporting the outage is caused by a fiber cut. They still have no ETA for restoring service.

04:15 PM - Comcast is now advising service will be restored by 10 PM this evening.

03:16 AM - Service restored.

USLONID

Down

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