Raving Smiles Network Status

All systems operational.

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Past events

May 5, 2023 at 7:30 AM America/Los_Angeles 4h 31m

Maintenance

We are performing a data migration in Snohomish and Lacey.

The migration is expected to last several hours.

During the migration, Remote Access will be unavailable.

12:01 PM - Maintenance complete

USSNISD USLAYSD

Maintenance

April 18, 2023 at 10:30 AM America/Los_Angeles 72h 35m

Eugene Outage

We are investigating an outage with the Eugene office.

04/18/2023 11:00 AM - A switch has failed in Eugene. A replacement has been shipped and is expected to arrive tomorrow morning.

04/21/2023 11:05 AM - Service restored

USEUGSD

Down

March 22, 2023 at 3:10 PM America/Los_Angeles 1h 35m

Lebanon - Comcast Outage

Monitoring systems have alerted us to degraded service in Lebanon. We are investigating.

03:30 PM - We are waiting on Lebanon staff to reach out to IT to continue troubleshooting.

04:45 PM - Service restored

USLONID

Down

March 22, 2023 at 12:00 PM America/Los_Angeles 2h 0m

Roseburg Outage

Roseburg is currently offline while Henry Schein works to resolve a problem with their software.

We estimate service will be restored by 1:15 PM today.

1:10 PM - Schein is still working to repair issues with their software. They are currently unable to provide an ETR for restoring service.

2 PM - Service restored

USRBGOF

Down

March 7, 2023 at 10:06 PM America/Los_Angeles 10h 48m

Lynnwood - Comcast Outage

Monitoring systems have alerted us to another potential Comcast outage involving the Lynnwood office.

06:03 AM - Comcast reports there is no outage in the area. We are waiting on the arrival of staff to perform additional troubleshooting.

07:52 AM - Staff arrived and performed troubleshooting steps. Service is still down. Comcast is scheduling a technician to replace the modem again.

08:54 AM - Service restored

USLYFSD

Down

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