Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

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guest-wifi

Guest Wireless

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staff-wifi

Staff Wireless

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printing

Printing Systems

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voice

Voice Systems (phones, faxing, voicemail)

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portal

CTRL ALT IT Portal

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eodportal

Legacy EOD Portal

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rds

Remote Desktop Services

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USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

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USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

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USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

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USSW2SD

Sedro Woolley Smiles

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USSNISD

Snohomish Smiles

Up and running

Past events

Sedro Woolley - Maintenance

On Friday morning at 11:30 PM we will be performing maintenance in Sedro Woolley to migrate to a new server. During the maintenance window all services in Sedro Woolley (including Remote Access) may be intermittent or become unavailable with little or no warning. The maintenance is expected to last approximately 2 hours.

Update

12:40 PM - Maintenance complete

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USSW2SD

Maintenance

Utility Power Failure

Utility power has shut off to part of Longview/Kelso by request of the fire department due to a structure fire. This is affecting the Longview Office as well as the Call Center.

Cowlitz PUD is unable to provide an ETR at this time.

Update

5:45 AM - Power has been restored and all services are back online

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USLOGSD USLOGCC

Down

Vancouver - Comcast Outage

Monitoring systems have alerted us to a possible internet outage affecting the Vancouver office. We are investigating.

Updates

3:38 PM - Comcast acknowledges an internet outage affecting the Vancouver office. They expect service to be restored before 5:30 PM today.

4:27 PM - Service restored

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USVANSD

Down

Maintenance

We are performing maintenance at several closed locations today. Maintenance is expected to last approximately 90 minutes. During this maintenance window services at these offices may be intermittently unavailable or down. Outages may occur with no notice.

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USEUGSD USGGZSD USHQZOF USLAYSD USRIROF USSLEOD USSNISD USVANSD

Maintenance

Robotic Calls

We have received multiple reports of degraded voice calls. We are investigating.

Update

12:20 PM - We believe the issue has been mitigated. If you are still having problems, please reach out to IT.

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voice

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