Raving Smiles Network Status

Raving Smiles Network Status

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printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

relay

Scan to Email relay

Up and running

USLOGCC

Priority Care Center

Up and running

USCMSPR

Camas Smiles

Up and running

USVANSD

Columbia Smiles

Up and running

USLOGIN

DFH Insurance

Up and running

USEUGSD

Eugene Smiles

Up and running

USFDWSD

Federal Way Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USLYFSD

Lynnwood Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USPUPSD

Northwest Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USGGZSD

Optima Dental Spa Gig Harbor

Up and running

USPDXOP

Optima Dental Spa Portland

Up and running

USSLEOD

Optima Dental West Salem

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

USWUXSD

Technical Support Office

Up and running

Past events

USLYFSD - Comcast Outage

We are aware of a Comcast outage affecting the Lynnwood office. Comcast technicians are enroute.

Update

07:42:00 AM - Service is back online, however a Comcast tech is scheduled to replace equipment later today.

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USLYFSD

Down

Eugene Maintenance

On Friday January 20th starting at 8 AM we will be performing Maintenance in Eugene. During this maintenance, remote access to systems will be unavailable.

We expect maintenance to last approximately 2 hours.

Update

10:30 AM - The maintenance is nearly complete, but we have been stuck on hold with Patterson for 30 minutes now.

10:35 PM - Patterson is currently troubleshooting an issue with their software.

1:30 PM - Patterson continues to troubleshoot the issue with their application. We have no ETR at this time.

2:15 PM - Service restored

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USEUGSD

Maintenance

Lacey Outage

We are aware of an outage affecting the Lacey office and are waiting for staff to call in to perform additional troubleshooting.

Update

9:52 AM - Staff have reached out and are restarting equipment. We expect service to be restored within the next 5 minutes.

9:58 AM - Service restored.

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USLAYSD

Down

Lynnwood Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Lynnwood office. We are investigating.

Update

12:19 PM - Service restored

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USLYFSD

Down

Lebanon Outage

We are aware of an outage affecting the Lebanon office are are investigating.

Update:

1:45 PM - A switch has failed in Lebanon that is affecting phones at the office. A replacement switch has been shipped. We expect service to be restored by approximately 10 AM tomorrow.

9:50 AM - The replacement switch has been delivered. We are working to replaced failed equipment and expect services to be restored by 10:30 AM.

10:10 AM - Service restored

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USLONID

Down

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